7920 Santa Fe Drive, Overland Park 913-341-4455
Frequently Asked Questions
  • How have our classroom setups changed as a result of the Covid-19 situation?

    For On-Site Classes, we will seating our guests using social distancing parameters issued by applicable governmental agencies. If you would like to be seated elsewhere in the room when you arrive, just let the Class Assistant know.  Thank You!

  • My child has special needs, issues with focus or concentration or other behavioral issues - can I still sign them up for a kids' class?

    Our cooking instructors are skilled in teaching culinary education at an age appropriate level.  Several of our instructors even have early childhood and teaching background and certification.  However, we are not equipped to work with, nor are these classes designed for, children who may have special needs, issues with focus, or difficulty with sitting still to listen and concentrate on the instructor or issues with relating to other students in a classroom setting.  When we encounter a student who requires significant special attention, the experience for the other students suffers.  While our class and cooking camps are well staffed, we just don’t have the staff to be able to allocate someone to work directly with your child for the entire classShould we identify a situation where we believe a student falls within one or more of these categories, we will be contacting you to pick up your students.  Unfortunately we will not be able to issue a refund for all or any part of the class or camp fees.   Please feel free to call us to discuss any questions or concerns that you feel should be discussed in advance of your child’s class.  Please be aware of our 5-day cancellation policy. 

  • What is the minimum age for your 'Adult' cooking classes?

    There is a minimum age of 14 for our adult classes. Adult classes are those that do not specifically note the age range for which the class is designed. We regret that we cannot make exceptions. In order to make this a pleasant learning experience for all students, and due to liability issues, no young children or babies are allowed to accompany you in class or wait for you in a separate room here at The Culinary Center of Kansas City.

  • What if I want to sit with my friends during a class?

    At the time of your reservation, please let us know if you are with another party so that you are seated together. This can be done by typing in this information in the "Instructions/Comments"box as you check-out.  If you don't let us know in advance, we can't guarantee that you'll be able to be seated together as we designate seats prior to student arrival.

  • What should I wear to the cooking class?

    For classes involving any level of hands-on activity, we recommend comfortable clothing and kitchen-safe shoes.  For all classes, business casual is appropriate.  Please note that if you are registered for any of our Professional Culinary Arts Classes, you are required to wear a chef coat and kitchen-safe non-skid shoes.

  • What does 'Participation' mean in the description of classes?

    Participation Classes  are designated as such in the description of the class.  These classes involve some degree of participation by students, depending on the instructor's desire and the topic to be taught. Please check specific class descriptions for more information. Students must wear kitchen-safe clothing and shoes.   Demonstration-Only  Classes  are classes in which students will learn from observing the instructor. You'll get recipe booklets and most include tastings, as well.

  • Will I get to taste the food we're making during a cooking class?

    Tastings  in a class description means you will get to taste everything that is demonstrated in class. Keep in mind that our students rarely go away hungry! You may be served the tastings one at a time or all at one time at the end of class. Lunch  means you will be served a full lunch, seated at tables. Dinner  means you will be served a full dinner, seated at tables.

  • What is your class cancellation policy?

    Cancellation Policy

    Life happens – we get it!  Things come up that make it necessary for you to cancel your registration in one of our classes.  Darn it anyway! If you do have to cancel for any reason, we will miss you … but know that we will gladly refund your class fee, or transfer you to another class, as long as your request is made more than 3 calendar days (the "Cancellation Date") prior to the class date (7 days for groups of 6 or more). Please note that such 3-day period includes the scheduled date of the class. Wanna know the reason behind the 3 day cancellation policy?  It’s because our awesome (and busy!) instructors need time to purchase product and prep for your class in order to give you the highest value for your class dollar! We also do a LOT of administrative prep for the class too.  Please understand that no exceptions can be made to our policy as the instructors and the CCKC have already begun preparations for the class.

    If it’s too late to cancel with a refund, then, for heaven’s sake, find someone to come in your place.  (Hmmm… who do I owe a favor for feeding my cat when I was out of town?  Who is special in my life and could use a little unexpected good juju in their lives?  You get the drift. Someone needs to get this experience ya know?)  Oh yes, please note that you can’t make a student substitution in any of the Professional Culinary Arts Series classes.  Just can’t be done (see the reasoning below).  So, if you are sending someone in your place though, be sure to let us know who you are sending so we can make them a nametag.  It would be weird to make them wear your name all evening.

    Cancellation By Us: We reserve the right to cancel or reschedule a class for any reason, including things like avalanches, pestilence, alien invasions and oh yes, instructor emergencies or low enrollment. In this case you will receive a full refund or a credit in your account, whichever you direct us to do.  Notwithstanding, if we reschedule a class, we may move you to the new class date in order to insure you have a seat in that class date.  If, after communication with you at the email you provided at registration, you do not provide direction, we will provide a credit on your account to use for future classes or in the case of a rescheduled class, you will remain a registered student in the new class date.   Please note that any credit issued for classes purchased using a Gift Certificate will carry the same expiration date as the underlying Gift Certificate.  All other credits issued will expire 5 years from the date of their issuance.

     Regarding Cancellation of Professional Culinary Arts Series Classes (Pro Series Classes): Effective on the 3rd day prior to the first day of class in a series, no cancellations may be made for any class in that series of classes.  In the event you miss a class, it will not be possible to send someone in your place or make up that class in a future Pro Series class.  Each class in this series builds upon the prior class.  In addition, part of the effectiveness of the class is the bonding and teamwork that is essential to this type of learning experience.  Therefore we stress to you to be here for your class sessions in order to get the maximum out of your experience.  We are sorry but no refunds will be allowed due to missed classes.

  • How can I cancel my reservation if I am outside the cancellation period described in the cancellation policy?

    Use the instructions below or contact us at 913/341.4455 for assistance.

    1. Log in to your online account and click on the 'My Account' icon to the left of the shopping cart icon.

    2. In your list of reservations find the class you want to cancel. Click the trash can icon to the right of the listing. It will give you a chance to confirm your choice.

    3. Funds will be refunded via the method you used to pay (gift certificate funds will be returned to the gift certificate, credit card funds to the credit card, etc.) Funds returned to your account will be automatically applied to your next class purchase.

    4. You must cancel a reservation more than 3 full days before the scheduled class (7 days for classes for parties of 6 or more) to get a refund. You can send someone in your place if you can't make it.
  • Can I bring a friend/parent/child/infant to the class with me?

    We would be happy to register additional people in a class, assuming there are spaces available, however it will not be possible to sit in the back and just watch a class or event.  In addition, we cannot allow infants or children to attend with a registered guest.

  • How can I view the schedule of classes?

    To view our class schedule, just click on 'Events' above, next to 'Home'.

  • What does the "MBQI" logo mean in the description of a class?

    Classes marked with the "MBQI" logo are part of The Culinary Center of Kansas City's Midwest Barbeque Institute™, which provides serious and comprehensive education in the art of barbeque and smoking. Find out more about our MBQI program on our kcculinary.com website.

  • Do you offer any discount if I sign up for multiple classes?
    At this time, we do not offer any discounts for multiple class registrations.
  • Can I bring my own food or alcoholic beverages to classes and events?

    Our policy does not allow for outside food or beverage to be brought in for any event or class (except unopened bottles of wine, in which case you will be charged a $35 corking fee per 750 ml bottle). However, we have full bar capabilities and we do offer alcoholic beverages for purchase (beyond what is already included in your chosen class) and we are happy to work with you and your needs for special dietary restrictions, special bar requests, etc. with advance notice. Thank you.

  • Which of your entrances should I use when I come to a class/event?

    Please enter through our Main Entrance on Santa Fe Street (7920 Santa Fe, Overland Park, KS) and we will direct you to one of our two teaching kitchens (The Tuscan Kitchen or the Santa Fe Kitchen).  

  • What if inclement weather is threatened and I have a cooking class to attend?

    Like the postal service, neither rain, nor snow will keep us from the kitchen…well, actually, that’s a lie because sometimes weather DOES keep us from our kitchens!  Here’s the deal when there is inclement weather:

    • We will make a determination no later than 2 hours priorto a class.

    • When we make that determination, we will make every attempt to notify you using the information you provided to us upon registration. (Stop!  Read that again… think about the phone number you have on your account with us.  If it’s your land line and you don’t answer it, like hardly ever…(i.e.,it’s just there in case you lose power on your i-phone…or whatever) then it will be darned hard for us to let you know what the deal is with the class cancellation.  If your email is ONLY used for communications with your foot therapist and your account with us, then chances are you’re not going to check it often.) If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message. We will assume that you listen to your phone messages on a regular basis.

    • Email will be the preferred method of giving noticebecause we have the ability to email everyone in the class with a single email.  So, ladies and gents, if the weather is icky… check  your email often.

    • Website Posting:  you could also check the website calendar for an added note to your class description relating to class cancellation.

    Bottom Lineunless you hear from us either via email or phone (see above), the class will be held.

    Whew… that was a lot of information but we want you to be informed!!

  • Is it safe to use my credit card online?

    Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. We are using a certtiifcate : 128-bit SSL encryption.

  • What methods of payment do you accept ?

    Our online system allows us to accept Visa, Master Card, American Express and Discover.